This policy is applicable to (United States) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

 A. SHIPPING COSTS

We offer two shipping method:

B. TRANSIT, HANDLING & ORDER CUT OFF TIME

 Generally, shipments are in transit for 5-8 or 7-12days (Monday to Friday). This depends on the shipping method you choose.

 Order cut off time will be 10:00 PM China Standard Time (Shanghai).

 Order handling time is 2 - 5 business days (Monday to Friday).

C. DELIVERY TERMS, SAFETY & PACKAGE

 We use the Standard Shipping to deliver the product.

To pack every single order, we use strong boxes with internal protection to guarantee safety through shipping process.

Get all your package information using your tracking number from our “FOLLOW YOUR PACKAGE” section

D. CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at  support@yooulike.com or Call Us at +86 18072414290

E. CANCELLATIONS

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

F. PARCELS DAMAGED IN TRANSIT

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

CONTACT INFO

Email: support@yooulike.com

Phone: +86 18072414290

Support: Monday-Friday 11 am-6 pm

Address: Room 1803, 18th Floor, Building 1, No. 366,

North Section of Yizhou Avenue, High-tech Zone,

Chengdu, 610041 Sichuan, China

Zip: 610041